PayLogic Support Documents

Fixed Fee

• How to add fixed fee name
• How to Update the Fixed Fee
• How to create the Fixed Fee for an Adviser Group
• How to skip the Fixed Fee
• How to stop further charges for applied Fixed Fees
• How to apply Fixed Fees in Process Payout
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Adviser Group Setup

• How to add an Adviser Group
• How to update an Adviser Group
• How to Add Adviser Group Contact Person
• How to add a Role for Adviser Group- Contact Person
• How to add Adviser Group- Bank Account Details
• How to archive an adviser group

Schema

• How to update the Fee Type as Upfront/Ongoing
• How to Apply FDS
• What is a schema
• What is FDS Appl

Standard Reports

• Licensee Income Report
• Adviser Product Analysis Report
• How to check commission in Audit Report
• Data Segment Reports
• Reports at Licensee Level in PayLogic

Mapping

• How to find Unmapped Accounts
• How to Map Code with Existing Adviser
• How to Map code with New Adviser

New Accounts Report

• New Accounts Report

Proportion Fees

• How to add the Proportion Fee Name from Admin section
• How to create the Proportion Fee for an Adviser Group
• How to Update the Proportion Fee
• How to apply Proportion Fees in Process Payout
• How to see confirmed Proportion Fees for Adviser Group
• What happens when you try to delete the confirmed Proportion Fees

Fee Commission Payment Stream

• How to update the Fee Commission Payment Stream
• How to check offset by split in process payout.

Fee Transactions

• How to check transactions in fee transactions
• How to unmap from Fee Transactions

Create and setup Adviser Group Logins

• How to create Adviser Group Login
• How to create Adviser Login

Licensee Referrer

• How to add a licensee referrer
• How to add a Licensee Referrer's Split Rule
• How to map clients with Licensee Referrer

Split rules for Adviser Group and Referrer

• How to create split fee rule for adviser group
• How to create licensee referrer split fee rule

Adviser Set Up

• How to add an Adviser
• How to update an Adviser
• How to add Adviser Contact Person
• How To Add Adviser Bank Account Details

Upload Data File

• How to upload data file
• How to check the status of the uploaded file
• Glossary Upload Data File
• How to delete an uploaded file
• How to make adjustments through manual statement

Licensee Dashboard

• Product Provider Payment Stream
• Product Provider Payment Calendar
• Transaction Chart for Current Financial Year
• Monthly Uploaded File Stream
• Monthly Uploaded File Stream Calendar
• How to reconcile transactions under Bank Reconciliation?

Product Providers

• How to subscribe Product Providers
• How to update the Product Provider
• How to Unsubscribe the Product Provider
• New Product Provider Screen
• Licensee Fee

Updates

• Advance/Reserve
• Mapping Bounced Records
• New Product Provider Screen
• Adviser Tab Update At Licensee Level
• New Client Screen
• Client Group Screen
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Advance/Reserve

• What is an Advance or Reserve?
• How Total Payable Amount is adjusted automatically against Current Balance?
• Payout and Payout Report

Direct Adviser Group Reports

• Adviser Group Income
• Payout Report
• New Accounts
• Expected Account

Frequently Asked Questions

• How to update rebate amount for a client?
• Does the statement need a New Product Provider?
• Error while uploading Colonial First Wrap statements
• Issue while uploading a data file
• Duplicity of uploaded statements
• "No Schema found" message
See all 11 articles