Adobe Sign Troubleshooting Set Company name
- Sign into Adobe Acrobat
- Go to Account > Account Setup.
- Enter the Company Name
- Select Set company name for all users in account.
If the checkbox is not selected the changes will not be applied at a user level.
To ensure the above steps are correct
From the Account section select My Profile, the company name previously selected will show beneath the username on the first tile, if the name has not been changed the previous name will remain.
If the Set Company Name for all users has not been checked, the user profile – not the company details – will show in the display for sent documents.
Set Company name for all users not selected
Set Company name for all users selected